Quote Management Permissions
- Maximum
Discount Limit (Quote.MaxDiscountPercent)
- Purpose:
Restricts how much a user can discount below the system's suggested
price.
- Details:
Applies at both individual item and overall quote levels. The Global
Admin can override this to allow up to 100% discounts.
- Default
Setting: Users can discount up to 100% unless specified otherwise.
- Example:
A maximum discount of 100% allows the item to be given for free.
- Discounting
Non-Rented Items (Quote.DiscountNonRentedItems)
- Purpose:
Controls whether fees and programs can be discounted, including items
like insurance or other non-rented items.
- Default
Setting: No discounts allowed on fees and programs.
- Edit
Quote Cost (Quote.Edit Cost)
- Purpose:
Allows the employee to adjust the cost in a customer quote.
- Apply
Discount to Quotes (Quote.Apply Discount)
- Purpose:
Enables the employee to apply discounts to customer quotes.
Point of Sale (POS) Permissions
- POS
Login
- Purpose:
Allows an employee to log into the Point of Sale system.
Employee & Store Management Permissions
- Edit
Employees
- Purpose:
Grants permission to add, modify, or remove employee records.
- Details:
Includes adjusting permissions, adding or removing users, and resetting
passwords.
- Edit
Store Settings
- Purpose:
Allows the employee to modify general store settings.
- Details:
Includes changing printouts, tax rates, fee pricing, early purchase
options, and terms.
- Edit
Workstation Settings
- Purpose:
Provides access to configure workstation-specific settings.
- Details:
Includes changing printers, initializing card readers, and selecting
signature methods.
- Edit
VOIP Settings
- Purpose:
Allows changes to Voice Over IP (VoIP) settings for store communication.
- Details:
Adjust which extensions are recorded, name extensions, and configure
related settings.
- Edit
Price Settings
- Purpose:
Enables editing pricing configurations for products or services.
- Details:
Can adjust fees and item pricing.
Sales & Inventory Permissions
- Remove
Lead
- Purpose:
Allows deleting a sales lead from the system.
- Create
Quotes
- Purpose:
Grants permission to create new price quotes for customers.
- Receive
Inventory (Inventory.Receive)
- Purpose:
Allows new inventory to be recorded into the system.
- Void
Inventory (Inventory.Void)
- Purpose:
Grants the ability to void or cancel inventory items.
- Edit
Invoice (Invoice.Edit)
- Purpose:
Allows changes to be made to already issued invoices.
- Details:
This includes changing pricing and removing tax from invoices.
Agreement & Payment Permissions
- Partial
Agreement Void (Agreement.VoidPartial)
- Purpose:
Enables the employee to void parts of an agreement, such as removing
individual items.
- Full
Agreement Void (Agreement.VoidFull)
- Purpose:
Allows the entire agreement or contract to be voided, turning it
inactive.
- Unapply
Payment (Payment.Unapply)
- Purpose:
Grants the ability to unapply a payment that has already been made.
- Details:
Payment must be within a specified number of days to be unapplied.
- Free
Time & Free Money (Payment.FreeTime & Payment.FreeMoney)
- Purpose:
Allows an employee to apply either "Free Time" or "Free
Money" to an account.
- Refund
Payment (Payment.Refund)
- Purpose:
Enables refunding processed customer payments.
- Details:
This includes voiding payments and providing refunds.
- Open
Payment Types (Payment.Open)
- Purpose:
Allows using open payment types, such as reconciling payments taken in
RAM to reflect in the system.
Advanced Features
- Beta
Access (Beta)
- Purpose:
Grants the employee access to features currently in beta testing.
- Details:
Often used for viewing reports or soon-to-be-released features.
- Debug
Mode (DebugMode)
- Purpose:
Enables running the system in debug mode for troubleshooting purposes.
- Details:
Primarily used by support teams for technical troubleshooting.
Miscellaneous Permissions
- Allowed
Term Types (AllowedTermTypes)
- Purpose:
Specifies which terms or contract types the employee can manage.
- Details:
Provided as a comma-separated list. Examples include Retail, 18Months,
Installment6Months, TeamMember6Months.
- View
Calls
- Purpose:
Allows viewing of recorded or live calls within the system.
- View
Leads
- Purpose:
Grants the employee the ability to view sales leads.
- Spotlight
Search (Search.ViewStoreGroup)
- Purpose:
Grants permission to view search results from other stores within the
same store group.
- Details:
Determines whether an employee can see search results beyond their store,
such as other corporate stores.